Order Information and FAQ's
Here are a few FAQ's about BLS-2009 and ordering the software / upgrade for the 2008/2009 bowling season:
Q) When can I preorder BLS-2009?
A) Now.
Q) What does Q) and A) mean?
A) Question and Answer.
Q) When will BLS-2009 be released?
A) BLS-2009 is now available for electronic delivery. Manuals and CD-ROM's begain shipping September 2nd, 2008.
Q) What if my leagues start before BLS-2009 be released?
A) If you have BLS-2008 presently, start your league with BLS-2008. The league data can be copied into BLS-2009 without re-entering all the league data. If you have a previous version of BLS or do not presently have BLS, order BLS-2008 now and receive a free electronic upgrade to BLS-2009 when released.
Q) How do I order?
A) To preorder BLS-2009 from our online store, do the following:
- Visit our online store at https://store.cdesoftware.com
- Select the League Software category
- Select the appropriated edition of BLS-2009 you wish to order (BLS-2009 Standard or BLS-2009 Pro)
- As per instructions on the screen towards the bottom of the product page marked "Instructions for ordering this program". Scroll to the bottom of the page and change the "Select Most Recent Product Licensed For" to reflect the newest version of the program you currently are licensed for. If you don't see your program in the list than select NONE / Not Listed. By changing this, the price will change to the appropriate price.
- Also, per the instructions, you will be asked if you want the Media Kit, which is the printed manual and CD-ROM.
a) Want a printed manual and CD-ROM? Then 2 things must be done. Select YES to Media Kit which will add $15.00 to the BLS-2009 price.
b) Don't need a printed manual and CD-ROM and would like to save the $15.00 plus save on S/H? Select NO to Media Kit
- Click ADD TO CART
- Click CHECKOUT
- Enter your information
- Select the appropriate shipping method, keeping the following in mind:
a) if you selected YES to the media kit, then choose any shipping method EXCEPT electronic delivery. (You will still receive an email with your registration)
b) If you selected NO to media kit and do not have any other items in your cart that require physical delivery, such as bowling clipart CD-ROMS, then ONLY select Electronic Delivery.
- Finish the process for payment.
If you still do not understand how to do this, then call our consumer customer support number at 206.937.8069 during normal business hours of 10:00am to 4pm PACIFIC time Monday - Friday.
Q) What does FAQ mean?
A) This is a frequently asked question we get all the time, which is why we're putting it in this FAQ. It means frequently asked question.
Q) What's a media kit?
A) That is the printed manual and CD-ROM.
Q) If I want the media kit (printed manual and CD-ROM), but I also want to download the program, what do I do?
A) Simply order online and select that you want the media kit and that you want physical delivery. When BLS-2009 is available, we will email all customers with BLS-2009 orders their registration code and download instructions.
Q) Can I order the program with the media kit and choose electronic delivery?
A) It wouldn't make sense to. You would be paying for something that needs to be physically shipped, which requires a shipping method and charge. Unfortunately, our online store may not prohibit you from doing this at this time.
Q) Can I order the program without the media kit and choose physical delivery?
A) Well, it wouldn't make sense to. You would be paying for shipping for a box that is empty, since you didn't choose to add the media kit. Unfortunately, our online store may not prohibit you from doing this at this time.
Q) Is BLS-2009 a league secretary program?
A) As a matter of fact, Bowling League Secretary 2009 (BLS-2009) is a league secretary program.
Q) What payment methods do you accept?
A) Mastercard, Visa, American Express, Discover and Paypal.
Q) Can you just bill me or my center (or ship COD)?
A) No. We had too many customers that abused the privilege.
Q) Do you accept PO#'s?
A) No. (AMF corporate centers can contact our autoscoring department for information regarding purchase orders).
Q) What if the computer I use BLS on isn't hooked up to the Internet?
A) Simply go to a computer that DOES have Internet access, go to the location that the download instructions give and download the software. Once transferred, you can copy the installers to a CD-RW, Memory Stick, Zip drive or
other removable media. Then you can take to the computer BLS is on and install.
Q) Is BLS-2009 going to be a free update to my BLS-2008 or earlier programs?
A) No. BLS-2009 is considered an upgrade, which has a nominal fee depending on the edition.
Q) Is BLS-2009 going to be compatible with Microsoft Windows Vista?
A) Yes. BLS-2009 is part of Microsoft's Works with Windows logo certification program.
Q) Will BLS-2009 work on my Windows 98 or Me computer like BLS-2007 did?
A) No. Due to many improvements in the software, installer technology and Windows technology and due to Microsoft cutting all product support for Windows prior to Windows 2000, we can no longer hold back the capabilities of the software. The installer for BLS-2009 will no longer allow installations on Windows 98, Me or NT systems.
Q) What versions of Windows will BLS-2009 support?
A) Windows Vista, Windows XP, Windows 2008 Server, Windows 2003 Server Windows 2000.
Q) Will BLS-2009 work on a Mac?
A) Natively... No. But using Apple's Boot Camp or using a virtualization product such as VMWare Fusion or Parallel's Desktop for Macintosh, you should be able to create a Windows install that you can run BLS-2009?
Q) How many licks DOES it take to get to the center of a Tootsie Pop?
A) This will vary according to which study. Results have varied from 144 to 411.
Q) Will BLS-2009 work at small screen sizes of 640 x 480?
A) Due to improvements in monitors and video cards, you should be running at 1024x768 or larger for optimal experience.
Q) Will BLS-2009 have enough features to replace my spouse?
A) No. As much as BLS-2009 will have for features, you will still be required to keep and maintain your spouse in order to relocate waste refuse, remove spiders, grab that can of tomatoes sauce on the top cabinet shelf and take printed standing sheets to the bowling center (you can upload the leagues to leaguesecretary.com yourself). Remember to water often and feed with care.
Q) Well... What features does BLS-2009 have?
A) We will be posting more information on BLS-2009 when we begin taking preorders.
Q) Will BLS-2009 still upload to LeagueSecretary.com?
A) Of course. LeagueSecretary.com is still the premier website for interactive standings on the web.
Q) Will BLS-2009 still upload to Bowl.com?
A) You bet.
Q) Will BLS-2009 upload the required information for Sport Leagues?
A) Yes it will. USBC is beginning to require all sport leagues to upload their weekly information for statistical purposes.
Q) Will my BLS-2009 league be able to be used at my center who has an older BLS?
A) No. Due to added features and improvements to BLS-2009, a league ran in BLS-2009 will not be backwards compatible. (In fact, we have always maintained that our league files are forward compatible, not backwards compatible).
Q) If my league starts before BLS-2009 is released, do I have to do everything by hand or reentering my league into the new program?
A) No. Unless you are running BLS-2004 or earlier, BLS-2009 should be able to convert your BLS-2005 through BLS-2008 leagues to BLS-2009. BLS-2003 through BLS-2005 customers will have to reenter sanctioning information due to the changeover from ABC/WIBC/YABA to USBC.
Q) Will BLS-2009 be able to detect and print USBC awards, membership cards and sanction form for the 2008/2009 league season?
A) Yes.
Q) If I don't get BLS-2009, can I buy a patch or module to make my older BLS able to detect and print USBC awards, membership cards and sanction form for the 2008/2009 season?
A) No.
Q) What if I have an old computer? Isn't there a way I can upgrade to BLS-2009 and run my leagues, yet keep my old computer that has Windows 98?
A) Unfortunately no. Windows 98, Me and NT technology just cannot support the requirements needed on most new software.
Q) How much does a pound of feathers weigh?
A) One pound
Q) Will there be a separate installer for BLS-2009 if I have Vista?
A) No. Due to the changes necessary and the fact that Microsoft released Vista in the middle of the bowling season, we released a special installer designed for BLS-2007 that was compatible with Windows Vista. BLS-2009 will go back to having a single installer for all supported Windows installations.
Q) What editions of BLS-2009 will be available?
A) BLS-2009 will be available in the Standard, Pro and (A/S) Automatic Scoring editions.
Q) If I purchase(d) the standard edition, can I upgrade to the pro version?
A) Yes. If you purchased BLS-2009 Standard, you can exchange the license for BLS-2009 Pro for $75.00 while BLS-2009 is available for purchase. If you purchased BLS-2007 Standard, BLS-2006 Standard or BLS-2005 Standard, you can purchase the upgrade to BLS-2009 Pro for a special price on our website.
Q) If I'm an individual league secretary and my center is getting BLS-2009 A/S, then I need to buy the A/S edition too, right?
A) No. Only bowling centers with compatible electronic scoring can purchase the A/S edition. Individual secretaries that use the software at home must purchase the Standard or Pro edition.
Q) What's a Key Grip?
A) The key grip is the chief grip on the set. Like a foreman, the key grip directs a crew of grips, some with specialized skills such as dolly grips, crane operators, camera car operators, etc. BLS-2009 has nothing to do with a key grip, but you always wonder what that is, in a long list of movie credits.
Q) The Pro edition also talks to the electronic scoring system, right?
A) No. Some customers confuse the Pro edition with the A/S features. The Pro edition has additional capabilities that many leagues require. Some centers that do not have compatible scores
will choose the Pro edition. Centers WITH compatible scoring systems must purchase the A/S edition in order to communicate with the scoring system.
Q) If I'm a bowling center with the A/S edition, can I purchase the Pro or Standard upgrade to upgrade my A/S to the new version?
A) No. A/S customers must purchase the A/S upgrades.
Q) You have two numbers for sales and technical support. Who do I call?
A) If you are an individual secretary or a center that does not have the A/S edition of our products, then call 206.937.8927 for support (206.937.8069 for sales). If you have or need the A/S edition for your electronic scoring to work with BLS, then contact our separate automatic scoring department at 206.937.5744.
Q) If I purchased the Standard edition of BLS-2009 and later find out I should have bought the Pro edition can I return my Standard edition for the Pro edition?
A) You won't need to return your software. We have a Standard to Pro Sidegrade available for a nominal $75.00 fee.
Q) If I move from BLS-2009 Standard to BLS-2009 Pro, do I have to uninstall the Standard and reinstall the Pro edition?
A) No. You will receive a replacement registration that will unlock the pro features of the software. All you need to do is enter the updated registration details.
Q) Just how DO you pronounce Patrick's last name?
A) If you are a telemarketer... It's pronounced "Not Interested". But if you're a customer of ours... It's LAY-ko.
Note: No animals were harmed during the making of this FAQ. We hope you enjoyed our little info on BLS-2009 and appreciate the time you took to read through it.
