CDE Software makes it easy for you to get help and support for your CDE Software product.

Download Updates - Always make sure you've installed the latest updates to have access to the latest fixes and improvements.

There are several ways to get help and you can choose your preferred form of communication below:

1. Live Chat
   Chat with one of our support specialists. Available during business hours.
2. Ask the CDE Software Community
   Log into our online support forum, post your question and get answers from fellow CDE Software customers and staff. Available 24 hours a day, 7 days a week.
3. Check our Knowledgebase
   Search our list of frequent questions and answers.
4. Email Us
   If you didn't find the answers you need, send us an e-mail. We'll respond within the next business day.
5. Phone
   Call 1-206-937-8927. Available M-F 10am-4pm Pacific (extended hours until 5:30pm on Mondays and Fridays).

License Transfer Form - To transfer your licenses to a different person, complete and return this form.

Support Lifecycle - The products we currently support.

Remote Control Support - At times our support staff may need to remote control your computer in order to diagnose an issue. Select this option when directed by a support technician.