Product Support Lifecycle

Lifespan of products and when support ends.

As new products are developed, older products move to limited or non-supported status. Product updates and replacements are unavailable for products reaching end of life and availability of replacements or updates may not be available for products that have been discontinued. Because CDE Software offers free technical support (opposed to support contracts or higher product costs), the costs of continued support are partly offset when you purchase upgrades.

Products that have reached End of Life status no longer will qualify for upgrade pricing.

The following operating systems are no longer supported by Microsoft and as such, no longer tested against our products:

  • Windows Vista [April 11, 2017]
  • Windows Server 2003 [ July 2015]
  • Windows XP [April 8 2014]
  • Windows 2000 [July 2010]
  • Windows NT [December 2004]
  • Windows Me, 98 and 95
BLS-2019

Program Released: 8/2018
Phone Support Ends: 8/31/2019
Email Support Ends: 5/31/2022
End of life: 5/31/2022
Supported Operating Systems:
Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Server 2012 and Windows Server 2008 (with Service Pack 2).

BLS-2018

Program Released: 8/2017
Phone Support Ends: 8/31/2018
Email Support Ends: 5/31/2021
End of life: 5/31/2021
Supported Operating Systems:
Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Server 2012 and Windows Server 2008 (with Service Pack 2).

BLS-2017

Program Released: 8/2016
Phone Support Ends: 8/31/2017
Email Support Ends: 5/31/2020
End of life: 5/31/2020
Supported Operating Systems:
Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista (with Service Pack 2), Windows Server 2012 and Windows Server 2008 (with Service Pack 2).

BLS-2016

Program Released: 8/2015
Phone Support Ends: 8/31/2016
Email Support Ends: 5/31/2019
End of life: 5/31/2019
Supported Operating Systems:
Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista (with Service Pack 2), Windows Server 2012 and Windows Server 2008 (with Service Pack 2).

BLS-2015

Program Released: 8/2014
Phone Support Ends: 8/31/2015
Email Support Ends: 5/31/2018
End of life: 5/31/2018
Supported Operating Systems:
Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows Server 2012, Windows Server 2008, Windows Server 2003

BLS-2014

Program Released: 8/2013
Phone Support Ends: 5/31/2015
Email Support Ends: 5/31/2017
End of life: 5/31/2017
Supported Operating Systems:
Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows XP SP3, Windows Server 2012, Windows Server 2008, Windows Server 2003

BLS-2013

Program Released: 8/2012
Phone Support Ends: 5/31/2014
Email Support Ends: 5/31/2016
End of life: 5/31/2016
Supported Operating Systems:
Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows XP SP3, Windows Server 2012, Windows Server 2008, Windows Server 2003

BLS-2012

Program Released: 8/2011
Phone Support Ends: 5/31/2013
Email Support Ends: 5/31/2015
End of life: 5/31/2015
Supported Operating Systems:
Windows 8, Windows 7, Windows Vista, Windows XP SP3, Windows Server 2008, Windows Server 2003

BLS-2011

Program Released: 8/2010
Phone Support Ends: 5/31/2012
Email Support Ends: 5/31/2014
End of life: 5/31/2014
Supported Operating Systems:
Windows 7, Windows Vista, Windows XP SP3, Windows Server 2008, Windows Server 2003

BLS-2010

Program Released: 8/2009
Phone Support Ends: 5/31/2011
Email Support Ends: 5/31/2013
End of life: 5/31/2013
Supported Operating Systems:
Windows 7, Windows Vista, Windows XP SP2+, Windows Server 2008, Windows Server 2003

BLS-2009

Program Released: 8/2008
Phone Support Ends: 5/31/2010
Email Support Ends: 5/31/2012
End of life: 5/31/2012
Supported Operating Systems:
Windows 7, Windows Vista, Windows XP SP2+, Windows Server 2008, Windows Server 2003

BLS-2008

Program Released: 8/2007
Phone Support Ends: 5/31/2009
Email Support Ends: 5/31/2011
End of life: 5/31/2011
Supported Operating Systems:
Windows Vista, Windows XP SP3, Windows Server 2008, Windows Server 2003

BLS-2007

Program Released: 8/2006
Phone Support Ends: 5/31/2008
Email Support Ends: 5/31/2010
End of life: 5/31/2010
Supported Operating Systems:
Windows Vista, Windows XP SP2, Windows 2000, Windows Server 2008, Windows Server 2003

BLS-2006

Program Released: 8/2005
Phone Support Ends: 5/31/2007
Email Support Ends: 5/31/2009
End of life: 5/31/2009
Supported Operating Systems:
Windows Vista, Windows XP SP2, Windows 2000, Windows Server 2003

BLS-2005

Program Released: 8/2003
Phone Support Ends: 5/31/2005
Email Support Ends: 5/31/2007
End of life: 5/31/2007
Supported Operating Systems:
Windows XP, Windows 2000, Windows NT, Windows Me, Windows 98

BLS-2004

Program Released: 8/2003
Phone Support Ends: 5/31/2005
Email Support Ends: 5/31/2007
End of life: 5/31/2007
Supported Operating Systems:
Windows XP, Windows 2000, Windows NT, Windows Me, Windows 98

BLS-2003

Program Released: 8/2002
Phone Support Ends: 5/31/2004
Email Support Ends: 5/31/2006
End of life: 5/31/2006
Supported Operating Systems:
Windows XP, Windows 2000, Windows NT, Windows Me, Windows 98

BLS-2002

Program Released: 8/2001
Phone Support Ends: 5/31/2003
Email Support Ends: 5/31/2005
End of life: 5/31/2005
Supported Operating Systems:
Windows XP, Windows 2000, Windows NT, Windows Me, Windows 98

BLS-X/2001

Program Released: 8/2000
Phone Support Ends: 5/31/2002
Email Support Ends: 5/31/2004
End of life: 5/31/2004
Supported Operating Systems:
Windows 2000, Windows NT, Windows Me, Windows 98

BLS-X/32 and Earlier BLS versions

Product has reached end of life. All support has expired. Software not compatible with Windows XP or newer.

BTM-2017

Program Released: 2/2017
Phone Support Ends: 12/31/2018
Email Support Ends: 12/31/2020
End of life: 12/31/2020
Supported Operating Systems:
Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Server 2016, Windows Server 2012, Windows Server 2008

BTM-2015

Program Released: 12/2014
Phone Support Ends: 12/31/2016
Email Support Ends: 12/31/2018
End of life: 12/31/2018
Supported Operating Systems:
Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows Server 2012, Windows Server 2008, Windows Server 2003

BTM-2013

Program Released: 6/2012
Phone Support Ends: 12/31/2014
Email Support Ends: 12/31/2016
End of life: 12/31/2016
Supported Operating Systems:
Windows 8, Windows 7, Windows Vista, Windows XP SP3, Windows Server 2008, Windows Server 2003

BTM-2012

Program Released: 2/2012
Phone Support Ends: 12/31/2014
Email Support Ends: 12/31/2016
End of life: 12/31/2016
Supported Operating Systems:
Windows 8, Windows 7, Windows Vista, Windows XP SP3, Windows Server 2008, Windows Server 2003

BTM-5

Program Released: 02/2008
Phone Support Ends: 12/31/2012
Email Support Ends: 12/31/2014
End of life: 12/31/2014
Supported Operating Systems:
Windows 7, Windows Vista, Windows XP, Windows Server 2008, Windows Server 2003

BTM-2007

Program Released: 08/2007
Phone Support Ends: 12/31/2008
Email Support Ends: 12/31/2010
End of life: 12/31/2010
Supported Operating Systems:
Windows Vista, Windows XP, Windows 2000, Windows Server 2003

T-3/32

Program Released: 10/1999
Phone Support Ends: 12/31/2007
Email Support Ends: 12/31/2007
End of life: 12/31/2007
Supported Operating Systems:
Windows XP, Windows 2000, Windows NT, Windows Me, Windows 98

T-3

Program Released: 10/1996
Phone Support Ends: 12/31/2000
Email Support Ends: 12/31/2000
End of life: 12/31/2000
Supported Operating Systems:
Windows 2000, Windows NT, Windows Me, Windows 98

TBRAC-2018

Program Released: 2/2018
Phone Support Ends: 12/31/2019
Email Support Ends: 12/31/2021
End of life: 12/31/2021
Supported Operating Systems:
Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Server 2012 and Windows Server 2008 (with Service Pack 2).

TBRAC-2006

Program Released: 11/2005
Phone Support Ends: 3/31/2018
Email Support Ends: 12/31/2018
End of life: 12/31/2018
Supported Operating Systems:
Windows XP, Windows Server 2003

TBRAC-2003

Program Released: 04/2003
Phone Support Ends: 12/31/2006
Email Support Ends: 12/31/2006
End of life: 12/31/2006
Supported Operating Systems:
Windows 2000, Windows NT, Windows Me, Windows 98

TBRAC

Program Released: 10/2000
Phone Support Ends: 5/31/2003
Email Support Ends: 5/31/2003
End of life: 5/31/2005
Supported Operating Systems:
Windows 2000, Windows NT, Windows Me, Windows 98

T-4

Program Released: 10/1996
Phone Support Ends: 5/31/2001
Email Support Ends: 5/31/2001
End of life: 5/31/2001
Supported Operating Systems:
Windows 2000, Windows NT, Windows Me, Windows 98

Bowler's Kiosk 2010

Program Released: 08/2010
Phone Support Ends: undetermined
Email Support Ends: undetermined
End of life: undetermined
Supported Operating Systems:
Windows 7, Windows Vista, Windows XP

Kiosk 2005 and earlier Kiosk products

Product has reached end of life. All support has expired.