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Support Lifecycle

CDE Software Program Support Lifecycle

As new products are developed, older products move to limited or non-supported status. Product updates and replacements are unavailable for products reaching end of life and availability of replacements or updates may not be available for products that have been discontinued. Because CDE Software offers free technical support (opposed to support contracts or higher product costs), the costs of continued support are partly offset when you purchase upgrades.

Products that have reached End of Life status no longer will qualify for upgrade pricing.

The following operating systems are no longer supported by Microsoft and as such, no longer tested against our products:

  • Windows Vista [April 11, 2017]
  • Windows Server 2003 [ July 2015]
  • Windows XP [April 8 2014]
  • Windows 2000 [July 2010]
  • Windows NT [December 2004]
  • Windows Me, 98 and 95

Select product to view Lifecycle

BLS-2017

Program Released: 8/2016

Phone Support Ends: 8/31/2017

Email Support Ends: 5/31/2020

End of life: 5/31/2020

Supported Operating Systems:
Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista (with Service Pack 2), Windows Server 2012 and Windows Server 2008 (with Service Pack 2).

BTM-2017

Program Released: 2/2017

Phone Support Ends: 12/31/2018

Email Support Ends: 12/31/2020

End of life: 12/31/2020

Supported Operating Systems:
Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Server 2016, Windows Server 2012, Windows Server 2008

TBrac-2006

Program Released: 11/2005

Phone Support Ends: 12/31/2016

Email Support Ends: 12/31/2016

End of life: 12/31/2016

Supported Operating Systems:
Windows XP, Windows Server 2003

Bowler's Kiosk 2010

Program Released: 08/2010

Phone Support Ends: undetermined

Email Support Ends: undetermined

End of life: undetermined

Supported Operating Systems:
Windows 7, Windows Vista, Windows XP

BLS-2016

Program Released: 8/2015

Phone Support Ends: 8/31/2016

Email Support Ends: 5/31/2019

End of life: 5/31/2019

Supported Operating Systems:
Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista (with Service Pack 2), Windows Server 2012 and Windows Server 2008 (with Service Pack 2).

BLS-2015

Program Released: 8/2014

Phone Support Ends: 8/31/2015

Email Support Ends: 5/31/2018

End of life: 5/31/2018

Supported Operating Systems:
Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows Server 2012, Windows Server 2008, Windows Server 2003

BLS-2014

Program Released: 8/2013

Phone Support Ends: 5/31/2015

Email Support Ends: 5/31/2017

End of life: 5/31/2017

Supported Operating Systems:
Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows XP SP3, Windows Server 2012, Windows Server 2008, Windows Server 2003

BLS-2013

Program Released: 8/2012

Phone Support Ends: 5/31/2014

Email Support Ends: 5/31/2016

End of life: 5/31/2016

Supported Operating Systems:
Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows XP SP3, Windows Server 2012, Windows Server 2008, Windows Server 2003

BLS-2012

Program Released: 8/2011

Phone Support Ends: 5/31/2013

Email Support Ends: 5/31/2015

End of life: 5/31/2015

Supported Operating Systems:
Windows 8, Windows 7, Windows Vista, Windows XP SP3,  Windows Server 2008, Windows Server 2003

BLS-2011

Program Released: 8/2010

Phone Support Ends: 5/31/2012

Email Support Ends: 5/31/2014

End of life: 5/31/2014

Supported Operating Systems:
Windows 7, Windows Vista, Windows XP SP3, Windows Server 2008, Windows Server 2003

BLS-2010

Program Released: 8/2009

Phone Support Ends: 5/31/2011

Email Support Ends: 5/31/2013

End of life: 5/31/2013

Supported Operating Systems:
Windows 7, Windows Vista, Windows XP SP2+, Windows Server 2008, Windows Server 2003

BLS-2009

Program Released: 8/2008

Phone Support Ends: 5/31/2010

Email Support Ends: 5/31/2012

End of life: 5/31/2012

Supported Operating Systems:
Windows 7, Windows Vista, Windows XP SP2+, Windows Server 2008, Windows Server 2003

BLS-2008

Program Released: 8/2007

Phone Support Ends: 5/31/2009

Email Support Ends: 5/31/2011

End of life: 5/31/2011

Supported Operating Systems:
Windows Vista, Windows XP SP3, Windows Server 2008, Windows Server 2003

BLS-2007

Program Released: 8/2006

Phone Support Ends: 5/31/2008

Email Support Ends: 5/31/2010

End of life: 5/31/2010

Supported Operating Systems:
Windows Vista, Windows XP SP2, Windows 2000, Windows Server 2008, Windows Server 2003

BLS-2006

Program Released: 8/2005

Phone Support Ends: 5/31/2007

Email Support Ends: 5/31/2009

End of life: 5/31/2009

Supported Operating Systems:
Windows Vista, Windows XP SP2, Windows 2000, Windows Server 2003

BLS-2005

Program Released: 8/2003

Phone Support Ends: 5/31/2005

Email Support Ends: 5/31/2007

End of life: 5/31/2007

Supported Operating Systems:
Windows XP, Windows 2000, Windows NT, Windows Me, Windows 98

BLS-2004

Program Released: 8/2003

Phone Support Ends: 5/31/2005

Email Support Ends: 5/31/2007

End of life: 5/31/2007

Supported Operating Systems:
Windows XP, Windows 2000, Windows NT, Windows Me, Windows 98

BLS-2003

Program Released: 8/2002

Phone Support Ends: 5/31/2004

Email Support Ends: 5/31/2006

End of life: 5/31/2006

Supported Operating Systems:
Windows XP, Windows 2000, Windows NT, Windows Me, Windows 98

BLS-2002

Program Released: 8/2001

Phone Support Ends: 5/31/2003

Email Support Ends: 5/31/2005

End of life: 5/31/2005

Supported Operating Systems:
Windows XP, Windows 2000, Windows NT, Windows Me, Windows 98

BLS-X/2001

Program Released: 8/2000

Phone Support Ends: 5/31/2002

Email Support Ends: 5/31/2004

End of life: 5/31/2004

Supported Operating Systems:
Windows 2000, Windows NT, Windows Me, Windows 98

BLS-X/2000

Program Released: 8/1999

Phone Support Ends: 5/31/2001

Email Support Ends: 5/31/2003

End of life: 5/31/2003

Supported Operating Systems:
Windows 2000, Windows NT, Windows Me, Windows 98, Windows 95

BLS-X/32 and earlier BLS versions

Product has reached end of life. All support has expired.  Software not compatible with Windows XP or newer.

BTM-2015

Program Released: 12/2014

Phone Support Ends: 12/31/2016

Email Support Ends: 12/31/2018

End of life: 12/31/2018

Supported Operating Systems:
Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows Server 2012, Windows Server 2008, Windows Server 2003

BTM-2013

Program Released: 6/2012

Phone Support Ends: 12/31/2014

Email Support Ends: 12/31/2016

End of life: 12/31/2016

Supported Operating Systems:
Windows 8, Windows 7, Windows Vista, Windows XP SP3,  Windows Server 2008, Windows Server 2003

BTM-2012

Program Released: 2/2012

Phone Support Ends: 12/31/2014

Email Support Ends: 12/31/2016

End of life: 12/31/2016

Supported Operating Systems:
Windows 8, Windows 7, Windows Vista, Windows XP SP3,  Windows Server 2008, Windows Server 2003

BTM-5

Program Released: 02/2008

Phone Support Ends: 12/31/2012

Email Support Ends: 12/31/2014

End of life: 12/31/2014

Supported Operating Systems:
Windows 7, Windows Vista, Windows XP,  Windows Server 2008, Windows Server 2003

BTM-2007

Program Released: 08/2007

Phone Support Ends: 12/31/2008

Email Support Ends: 12/31/2010

End of life: 12/31/2010

Supported Operating Systems:
Windows Vista, Windows XP, Windows 2000, Windows Server 2003

T-3/32

Program Released: 10/1999

Phone Support Ends: 12/31/2007

Email Support Ends: 12/31/2007

End of life: 12/31/2007

Supported Operating Systems:
Windows XP, Windows 2000, Windows NT, Windows Me, Windows 98

T-3

Program Released: 10/1996

Phone Support Ends: 12/31/2000

Email Support Ends: 12/31/2000

End of life: 12/31/2000

Supported Operating Systems:
Windows 2000, Windows NT, Windows Me, Windows 98

TBrac-2003

Program Released: 04/2003

Phone Support Ends: 12/31/2006

Email Support Ends: 12/31/2006

End of life: 12/31/2006

Supported Operating Systems:
Windows 2000, Windows NT, Windows Me, Windows 98

TBrac

Program Released: 10/2000

Phone Support Ends: 5/31/2003

Email Support Ends: 5/31/2003

End of life: 5/31/2005

Supported Operating Systems:
Windows 2000, Windows NT, Windows Me, Windows 98

T-4

Program Released: 10/1996

Phone Support Ends: 5/31/2001

Email Support Ends: 5/31/2001

End of life: 5/31/2001

Supported Operating Systems:
Windows 2000, Windows NT, Windows Me, Windows 98

Kiosk 2005 and earlier Kiosk products.

Product has reached end of life. All support has expired.