Product Support
Getting support for your CDE Software program
Everyone needs a little help every once in a while. We make it easy for you to get assistance and support for your CDE Software products.
Our Help Center is located at https://support.cdesoftware.com and provides the following features:
- Online Knowledge Base of answers to frequently asked questions and situations and how to handle
- Online support community where you can ask questions and get answers from the community of other CDE Software users
- Live Chat with CDE Software support technicians
- Email CDE Software support technicians
We offer phone support that is separated depending on the product edition purchased:
- Phone support for Standard and Professional editions – 206-937-8927
- Phone support for AutoScoring editions – 206-937-5744
Phone support is available Monday through Fridays from 10am to 4pm Pacific (1pm-7pm Eastern)[