Product Support Lifecycle

Lifespan of products and when support ends.

As new software is created, older versions move into limited or no-support status. Once a product reaches the end of its life, updates or replacement options are no longer offered. In some cases, discontinued products may not have any newer replacements available.

CDE Software provides free technical support instead of charging for support plans or higher product prices. To help cover the cost of continued support, we rely on customers upgrading to the latest version.

Please note that once a product has reached End of Life, it no longer qualifies for upgrade pricing.

Also, Microsoft has announced end-of-life dates for certain versions of Windows. When a version of Windows reaches the end of extended support, we can no longer guarantee that our products will install, run, or function as designed on that version.

The following operating system is scheduled to reach end of life soon:
• Windows Server 2016 – January 11, 2027

The following operating systems have already reached the end of extended support from Microsoft and are no longer tested with our products:
• Windows 10 – October 14, 2025
• Windows Server 2012 R2 – October 10, 2023
• Windows 8.1 – January 10, 2023
• Windows Server 2008 R2 – January 14, 2020
• Windows Server 2008 – January 14, 2020
• Windows 7 – January 14, 2020
• Windows Vista – April 11, 2017
• Windows Server 2003 – July 2015
• Windows XP – April 8, 2014
• Windows 2000 – July 2010
• Windows NT – December 2004
• Windows Me, 98, and 95

    BLS-2026

    Program Released: 8/2025
    Phone Support Ends: 8/31/2026
    Email Support Ends: 5/31/2029
    End of life: 5/31/2029
    Supported Operating Systems:
    Windows 11, Windows 10, Windows Server 2022, Windows Server 2019, Windows Server 2016 and Windows Server 2012

    BLS-2025

    Program Released: 8/2024
    Phone Support Ends: 8/31/2025
    Email Support Ends: 5/31/2028
    End of life: 5/31/2028
    Supported Operating Systems:
    Windows 11, Windows 10, Windows Server 2022, Windows Server 2019, Windows Server 2016 and Windows Server 2012

    BLS-2024

    Program Released: 8/2023
    Phone Support Ends: 8/31/2024
    Email Support Ends: 5/31/2027
    End of life: 5/31/2027
    Supported Operating Systems:
    Windows 11, Windows 10, Windows Server 2022, Windows Server 2019, Windows Server 2016 and Windows Server 2012

    BLS-2023

    Program Released: 8/2022
    Phone Support Ends: 8/31/2023
    Email Support Ends: 5/31/2026
    End of life: 5/31/2026
    Supported Operating Systems:
    Windows 11, Windows 10, Windows 8.1, Windows Server 2022, Windows Server 2019, Windows Server 2016 and Windows Server 2012

    BLS-2022

    Program Released: 8/2021
    Phone Support Ends: 8/31/2022
    Email Support Ends: 5/31/2025
    End of life: 5/31/2025
    Supported Operating Systems:
    Windows 11, Windows 10, Windows 8.1, Windows Server 2022, Windows Server 2019, Windows Server 2016 and Windows Server 2012

    BLS-2021

    Program Released: 8/2020
    Phone Support Ends: 8/31/2021
    Email Support Ends: 5/31/2024
    End of life: 5/31/2024
    Supported Operating Systems:
    Windows 10, Windows 8.1, Windows 8, Windows Server 2012 and Windows Server 2008 (with Service Pack 2).

    BLS-2020

    Program Released: 8/2019
    Phone Support Ends: 8/31/2020
    Email Support Ends: 5/31/2023
    End of life: 5/31/2023
    Supported Operating Systems:
    Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Server 2012 and Windows Server 2008 (with Service Pack 2).

    BLS-2019

    Program Released: 8/2018
    Phone Support Ends: 8/31/2019
    Email Support Ends: 5/31/2022
    End of life: 5/31/2022
    Supported Operating Systems:
    Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Server 2012 and Windows Server 2008 (with Service Pack 2).

    BLS-2018

    Program Released: 8/2017
    Phone Support Ends: 8/31/2018
    Email Support Ends: 5/31/2021
    End of life: 5/31/2021
    Supported Operating Systems:
    Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Server 2012 and Windows Server 2008 (with Service Pack 2).

    BLS-2017

    Program Released: 8/2016
    Phone Support Ends: 8/31/2017
    Email Support Ends: 5/31/2020
    End of life: 5/31/2020
    Supported Operating Systems:
    Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista (with Service Pack 2), Windows Server 2012 and Windows Server 2008 (with Service Pack 2).

    BLS-2016

    Program Released: 8/2015
    Phone Support Ends: 8/31/2016
    Email Support Ends: 5/31/2019
    End of life: 5/31/2019
    Supported Operating Systems:
    Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista (with Service Pack 2), Windows Server 2012 and Windows Server 2008 (with Service Pack 2).

    BLS-2015

    Program Released: 8/2014
    Phone Support Ends: 8/31/2015
    Email Support Ends: 5/31/2018
    End of life: 5/31/2018
    Supported Operating Systems:
    Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows Server 2012, Windows Server 2008, Windows Server 2003

    BLS-2014

    Program Released: 8/2013
    Phone Support Ends: 5/31/2015
    Email Support Ends: 5/31/2017
    End of life: 5/31/2017
    Supported Operating Systems:
    Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows XP SP3, Windows Server 2012, Windows Server 2008, Windows Server 2003

    BLS-2013

    Program Released: 8/2012
    Phone Support Ends: 5/31/2014
    Email Support Ends: 5/31/2016
    End of life: 5/31/2016
    Supported Operating Systems:
    Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows XP SP3, Windows Server 2012, Windows Server 2008, Windows Server 2003

    BLS-2012

    Program Released: 8/2011
    Phone Support Ends: 5/31/2013
    Email Support Ends: 5/31/2015
    End of life: 5/31/2015
    Supported Operating Systems:
    Windows 8, Windows 7, Windows Vista, Windows XP SP3, Windows Server 2008, Windows Server 2003

    BLS-2011

    Program Released: 8/2010
    Phone Support Ends: 5/31/2012
    Email Support Ends: 5/31/2014
    End of life: 5/31/2014
    Supported Operating Systems:
    Windows 7, Windows Vista, Windows XP SP3, Windows Server 2008, Windows Server 2003

    BLS-2010

    Program Released: 8/2009
    Phone Support Ends: 5/31/2011
    Email Support Ends: 5/31/2013
    End of life: 5/31/2013
    Supported Operating Systems:
    Windows 7, Windows Vista, Windows XP SP2+, Windows Server 2008, Windows Server 2003

    BLS-2009

    Program Released: 8/2008
    Phone Support Ends: 5/31/2010
    Email Support Ends: 5/31/2012
    End of life: 5/31/2012
    Supported Operating Systems:
    Windows 7, Windows Vista, Windows XP SP2+, Windows Server 2008, Windows Server 2003

    BLS-2008

    Program Released: 8/2007
    Phone Support Ends: 5/31/2009
    Email Support Ends: 5/31/2011
    End of life: 5/31/2011
    Supported Operating Systems:
    Windows Vista, Windows XP SP3, Windows Server 2008, Windows Server 2003

    BLS-2007

    Program Released: 8/2006
    Phone Support Ends: 5/31/2008
    Email Support Ends: 5/31/2010
    End of life: 5/31/2010
    Supported Operating Systems:
    Windows Vista, Windows XP SP2, Windows 2000, Windows Server 2008, Windows Server 2003

    BLS-2006

    Program Released: 8/2005
    Phone Support Ends: 5/31/2007
    Email Support Ends: 5/31/2009
    End of life: 5/31/2009
    Supported Operating Systems:
    Windows Vista, Windows XP SP2, Windows 2000, Windows Server 2003

    BLS-2005

    Program Released: 8/2003
    Phone Support Ends: 5/31/2005
    Email Support Ends: 5/31/2007
    End of life: 5/31/2007
    Supported Operating Systems:
    Windows XP, Windows 2000, Windows NT, Windows Me, Windows 98

    BLS-2004

    Program Released: 8/2003
    Phone Support Ends: 5/31/2005
    Email Support Ends: 5/31/2007
    End of life: 5/31/2007
    Supported Operating Systems:
    Windows XP, Windows 2000, Windows NT, Windows Me, Windows 98

    BLS-2003

    Program Released: 8/2002
    Phone Support Ends: 5/31/2004
    Email Support Ends: 5/31/2006
    End of life: 5/31/2006
    Supported Operating Systems:
    Windows XP, Windows 2000, Windows NT, Windows Me, Windows 98

    BLS-2002

    Program Released: 8/2001
    Phone Support Ends: 5/31/2003
    Email Support Ends: 5/31/2005
    End of life: 5/31/2005
    Supported Operating Systems:
    Windows XP, Windows 2000, Windows NT, Windows Me, Windows 98

    BLS-X/2001

    Program Released: 8/2000
    Phone Support Ends: 5/31/2002
    Email Support Ends: 5/31/2004
    End of life: 5/31/2004
    Supported Operating Systems:
    Windows 2000, Windows NT, Windows Me, Windows 98

    BLS-X/32 and Earlier BLS versions

    Product has reached end of life. All support has expired. Software not compatible with Windows XP or newer.

    BTM-2023

    Program Released: 2/2023
    Phone Support Ends: 8/31/2024
    Email Support Ends: 5/31/2027
    End of life: 5/31/2027
    Supported Operating Systems:
    Windows 11, Windows 10, Windows Server 2022, Windows Server 2019, Windows Server 2016 and Windows Server 2012

    BTM-2019

    Program Released: 3/2019
    Phone Support Ends: 12/31/2020
    Email Support Ends: 12/31/2021
    End of life: 12/31/2021
    Supported Operating Systems:
    Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Server 2016, Windows Server 2012, Windows Server 2008

    BTM-2017

    Program Released: 2/2017
    Phone Support Ends: 12/31/2018
    Email Support Ends: 12/31/2020
    End of life: 12/31/2020
    Supported Operating Systems:
    Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Server 2016, Windows Server 2012, Windows Server 2008

    BTM-2015

    Program Released: 12/2014
    Phone Support Ends: 12/31/2016
    Email Support Ends: 12/31/2018
    End of life: 12/31/2019
    Supported Operating Systems:
    Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows Server 2012, Windows Server 2008, Windows Server 2003

    BTM-2013

    Program Released: 6/2012
    Phone Support Ends: 12/31/2014
    Email Support Ends: 12/31/2016
    End of life: 5/31/2019
    Supported Operating Systems:
    Windows 8, Windows 7, Windows Vista, Windows XP SP3, Windows Server 2008, Windows Server 2003

    BTM-2012

    Program Released: 2/2012
    Phone Support Ends: 12/31/2014
    Email Support Ends: 12/31/2016
    End of life: 12/31/2016
    Supported Operating Systems:
    Windows 8, Windows 7, Windows Vista, Windows XP SP3, Windows Server 2008, Windows Server 2003

    BTM-5

    Program Released: 02/2008
    Phone Support Ends: 12/31/2012
    Email Support Ends: 12/31/2014
    End of life: 12/31/2014
    Supported Operating Systems:
    Windows 7, Windows Vista, Windows XP, Windows Server 2008, Windows Server 2003

    BTM-2007

    Program Released: 08/2007
    Phone Support Ends: 12/31/2008
    Email Support Ends: 12/31/2010
    End of life: 12/31/2010
    Supported Operating Systems:
    Windows Vista, Windows XP, Windows 2000, Windows Server 2003

    T-3/32

    Program Released: 10/1999
    Phone Support Ends: 12/31/2007
    Email Support Ends: 12/31/2007
    End of life: 12/31/2007
    Supported Operating Systems:
    Windows XP, Windows 2000, Windows NT, Windows Me, Windows 98

    T-3

    Program Released: 10/1996
    Phone Support Ends: 12/31/2000
    Email Support Ends: 12/31/2000
    End of life: 12/31/2000
    Supported Operating Systems:
    Windows 2000, Windows NT, Windows Me, Windows 98

    TBRAC-2024

    Program Released: 3/2024

    Phone Support Ends: 12/31/2026

    Email Support Ends: 12/31/2027

    End of life: 12/31/2027

    Supported Operating Systems:

    Windows 11, Windows 10, Windows Server 2022, Windows Server 2019, Windows Server 2016, and Windows Server 2012.

    TBRAC-2022

    Program Released: 3/2022

    Phone Support Ends: 12/31/2024

    Email Support Ends: 12/31/2025

    End of life: 12/31/2025

    Supported Operating Systems:

    Windows 11, Windows 10, Windows 8.1, Windows Server 2022, Windows Server 2019, Windows Server 2016, and Windows Server 2012.

    TBRAC-2018

    Program Released: 2/2018

    Phone Support Ends: 4/31/2022

    Email Support Ends: 12/31/2024

    End of life: 12/31/2023

    Supported Operating Systems:

    Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Server 2012 and Windows Server 2008 (with Service Pack 2).

    TBRAC-2006

    Program Released: 11/2005
    Phone Support Ends: 3/31/2018
    Email Support Ends: 12/31/2018
    End of life: 12/31/2018
    Supported Operating Systems:
    Windows XP, Windows Server 2003

    TBRAC-2003

    Program Released: 04/2003
    Phone Support Ends: 12/31/2006
    Email Support Ends: 12/31/2006
    End of life: 12/31/2006
    Supported Operating Systems:
    Windows 2000, Windows NT, Windows Me, Windows 98

    TBRAC

    Program Released: 10/2000
    Phone Support Ends: 5/31/2003
    Email Support Ends: 5/31/2003
    End of life: 5/31/2005
    Supported Operating Systems:
    Windows 2000, Windows NT, Windows Me, Windows 98

    T-4

    Program Released: 10/1996
    Phone Support Ends: 5/31/2001
    Email Support Ends: 5/31/2001
    End of life: 5/31/2001
    Supported Operating Systems:
    Windows 2000, Windows NT, Windows Me, Windows 98

    Bowler's Kiosk 2010

    Program Released: 08/2010
    Phone Support Ends: undetermined
    Email Support Ends: undetermined
    End of life: undetermined
    Supported Operating Systems:
    Windows 7, Windows Vista, Windows XP

    Kiosk 2005 and earlier Kiosk products

    Product has reached end of life. All support has expired.